FAQ

Q. Where can I learn more about the rental process?

A. Visit our "Rental Guide" page by clicking here.

Q. Why should I rent my florals?

A. Just a few of the advantages of renting our florals are listed below.

1. No surprises the day of your event! You will have the exact arch shown on our website, avoiding any shock of a florist showing up with an arch that looks nothing like your inspiration photos. We use real touch flowers which are made to look and feel exactly like the real thing. These are not the faux flowers that can be found at your local arts and crafts store.
2. Get that instagram worthy arch for a fraction of the cost! Getting a fresh floral arch as large and lush as ours will cost thousands of dollars. By renting you're saving 50 percent or more. 
3. Using faux florals is not only the more sustainable option, they are a great option for those who suffer from allergies to certain florals and fragrances.

Q. What payment options do you offer?

A. We currently offer our customers two payment options. Customers may either pay the entire cost upfront or utilize our payment plan option which splits your total into four payments. 

Q. How far does your complimentary delivery go?

A. We will deliver for free within 20 miles of our warehouse in Fort Washington,PA, and pickup at 9:00 PM. Pickup times after 9:00 PM can be scheduled for an additional fee. If you cannot determine if your event address qualifies for free delivery, email us the venue address and we will be happy to let you know. 

Q. What is the additional cost for pickups after 9 PM?

A. We will work with your venue for next day pickups to avoid additional fees when possible. This will depend on if the venue allows us, if the arch is needed the next morning, and if we can fit it into our schedule the next morning.

 9:30 PM pickup - $50
10:00 PM pickup - $100
10:30 PM pickup - $150
11:00 PM pickup - $200
1130 PM pickup - $250
12:00 AM pickup - $300

Q. How much does delivery cost if it is not within 20 miles of your warehouse?

A. If your location exceeds 20 miles, we charge $1/mile. Not to exceed 75 miles. If your rentals require assembly and additional setup by our team an additional fee will be added. Please contact us for a more accurate estimate.

Q. What does it mean when it says price is for a single setup and location only?

A. That means the price you pay is for our movers and/or florist to set this item up one time, at one location. Additional fees will apply if the desired rental item is to be moved from the ceremony to the reception, or anywhere else. 

Q. What if I want to see the rentals in person first?

A. We do not schedule viewings of our rentals because they are too big and cumbersome to transport for these kind of appointments. We strive to provide you with clear and precise photos and videos so you know what the product looks like before you rent. Please see additional photos and videos on our Instagram account @LeiFloralRentals. We also advertise our products at local bridal shows. Please subscribe to our newsletter or email us to find out the dates and location of the next bridal show we will be in attendance.

Q. Can I customize the rented Altar/Arch/Backdrop for my event?

A. We can customize our rentals by adding additional flowers to the rentals for a fee. Please note we cannot remove flowers from our rentals, we only add additional flowers. 

Q. There is an Altar/Arch/Backdrop that I would like for my event but you do not currently offer it, can you create it for me?

A. We are already in the process of adding more rentals. We would love to know what you are looking for, please email us the details and we can let you know if this is possible or in our future plans.

If you have additional questions, please email leila@leifloralrentals.com or text/call us at (484) 380-5898, and we will be happy to answer any questions!